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In Higher Education Today, it’s All About Nurturing Relationships Throughout the Entire Student Lifecycle

  
  
  

In the increasingly competitive higher education landscape, Australian Universities and Colleges need to transform how they interact with students. It’s more important than ever to build and leverage lifelong relationships to boost enrolment, expand course take-up, and secure funding.

CRM's Dirty Little Secret: New Analysis of Hidden Costs

  
  
  

The way companies use and pay for customer relationship management (CRM) software has changed significantly over the past decade.

Australian Universities and Colleges Face a Brave New World

  
  
  

Higher education is undergoing a transformation. Universities and Colleges must adapt the way they operate, and compete in an increasingly consumer-driven market. 

Announcing Our Office Relocation

  
  
  

Today's a big day, we are relocating to a new office! We remain in North Sydney and our new office and postal address are: Ground Floor, 221 Miller St, North Sydney, NSW 2060. 

Investment in CRM to Enhance Customer Experience, a Top Priority for Years to Come

  
  
  

The outlook continues to be positive for CRM (customer relationship management) as buyers focus on technologies that enable more-targeted customer interactions in multi-channel environments.

SugarCRM Continues its Strong Growth in Asia Pacific

  
  
  

CRM solutions provider SugarCRM is continuously expanding in Asia-Pacific with a year-over-year increase in sales. According to Larry Augustin, CEO of SugarCRM, Asia Pacific is one of the company’s fastest growing revenue regions globally.

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Big Data Survey Brings New Insights

  
  
  

Big Data is getting even bigger, according to the results of Jaspersoft’s second Big Data survey.

Top Features Requested by CRM Software Buyers [New Research]

  
  
  

CRM (customer relationship management) software has come a long way since its debut as primarily a sales automation system. With more insights available to users through social and analytics capabilities, CRM “wish lists” are much longer today than in previous years. But what are the essential features CRM buyers are seeking to assist their businesses and manage their most prized asset - their customers?

Cut to the Cash: Best Practices to Shorten Your Sales Cycle

  
  
  

Think about it – the more obstacles that stand in your sales reps’ way, the less time they have to close new deals. So to shorten your sales cycle, you’ll need sales processes that run as efficiently as possible.

4 SugarCRM Plugins That Will Boost Your Sales Effectiveness

  
  
  

Getting started with a CRM can be reasonably simple, especially with a point-and-click solution like SugarCRM. But what comes next? How do you take the next step in sales productivity?

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