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Australian Universities and Colleges Face a Brave New World


Higher education is undergoing a transformation. Universities and Colleges must adapt the way they operate, and compete in an increasingly consumer-driven market. 

Investment in CRM to Enhance Customer Experience, a Top Priority for Years to Come


The outlook continues to be positive for CRM (customer relationship management) as buyers focus on technologies that enable more-targeted customer interactions in multi-channel environments.

SugarCRM Continues its Strong Growth in Asia Pacific


CRM solutions provider SugarCRM is continuously expanding in Asia-Pacific with a year-over-year increase in sales. According to Larry Augustin, CEO of SugarCRM, Asia Pacific is one of the company’s fastest growing revenue regions globally.

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Big Data Survey Brings New Insights


Big Data is getting even bigger, according to the results of Jaspersoft’s second Big Data survey.

Top Features Requested by CRM Software Buyers [New Research]


CRM (customer relationship management) software has come a long way since its debut as primarily a sales automation system. With more insights available to users through social and analytics capabilities, CRM “wish lists” are much longer today than in previous years. But what are the essential features CRM buyers are seeking to assist their businesses and manage their most prized asset - their customers?

Cut to the Cash: Best Practices to Shorten Your Sales Cycle


Think about it – the more obstacles that stand in your sales reps’ way, the less time they have to close new deals. So to shorten your sales cycle, you’ll need sales processes that run as efficiently as possible.

4 SugarCRM Plugins That Will Boost Your Sales Effectiveness


Getting started with a CRM can be reasonably simple, especially with a point-and-click solution like SugarCRM. But what comes next? How do you take the next step in sales productivity?

Cloud Computing Continues its Strong Growth in Australia [Report]


Frost & Sullivan recently published the State of Cloud Computing in Australia Report 2013, which highlights that public cloud offering has seen very strong growth in the last 12 months.

CRM Survey - Share Your Experience with CRM Systems


Want to know the top CRM systems that your peers are using this year? Software Advice has launched its 2013 CRM Software UserView survey. The survey collects market data such as the most popular CRM products and their top benefits. And you’re invited to participate.


New “Email 2 Sugar” Tool Links Emails to SugarCRM so Your Users Don’t Have to


Nobody likes extra work. And nobody likes mistakes. At Loaded, we’re always working to find ways to reduce both. We’ve just launched our new SugarCRM plug-in called Email 2 Sugar (E2S) which is a smart automated email archiving tool for SugarCRM. 

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