Over the past two weeks the CRM space has been shaken with the news about IBM’s decision to migrate 67,000 seats from Siebel to SugarCRM.
It's all in the title. Here's how SugarCRM addresses the 8 key 2012 CRM trends identified by CIO.com:
Loaded Technologies’ design and development team has implemented a number of web to SugarCRM integrations for its customers with the most common being the capture of contact information from web forms directly into SugarCRM’s leads module.
Although CRM (Customer Relationship Management) undoubtedly supports the commercial activities of businesses, CRM can be used to equally good effect for Not for Profit (NFPs) organisations.
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