CRM, Sales and Marketing Blog

With over 10 million downloads and a community of 30,000 registered developers, SugarCRM Community Edition (CE) is extremely popular, free and has deeper functionality than many commercial offerings on the market today.

Loaded Technologies’ new release of the organisation chart for SugarCRM makes it even easier for sales professionals to quickly understand and instantly visualise hierarchical relationships, decision makers and influencers involved in their sales opportunities.

Addressing your customers' questions and ensuring a timely resolution the first time they call is key to customer satisfaction. 

CRM Magazine’s 11th annual Market Leaders Awards Program recognizes the key players in the fast-growing CRM space that are best responding to the needs of their customers. 

SugarCRM was positioned as a CRM leader by an independent research firm. The Forrester Wave: CRM Suites for Midsize Organisations report evaluates 18 CRM Suites for midsize organisations (250 to 999 employees) and indicates SugarCRM’s strong traction in the market. 

Increasing the number of your customers who promote your product, the number of people who recommend you to their friends and colleagues, will strengthen your brand. People buy from those they trust, and more than anyone else people trust their peers, so using your customers to better your brand will allow you gain and retain customers more easily.

It costs far less to keep a customer than it does to acquire one, and as a result many companies seeking growth find tapping into their existing customer base to be an effective strategy.

In order to sell, it is critical for sales organisations to determine who makes the final decision and who are the influencers in that decision. How do you enable your salespeople to identify stakeholders relationships within their client and prospect accounts and opportunities?

SugarCRM continues to excel with its latest release Sugar 6.5. Building on an already impressive feature set, here’s what you get with Sugar 6.5:

Whilst Cloud based solutions are all the rage and very reliable, in the main, there are those who like to keep their data close to hand and under their own control. That's why SugarCRM, with a range of deployment options, has been the CRM of choice for thousands of businesses around the world. Sugar customers have the flexibility of deploying their CRM in their On-Demand cloud, in a localised private cloud and even on premise on their own IT infrastructure.