Loaded Technologies has extensive experience across a number of CRM platforms.
We highly recommend SugarCRM for the following reasons:
- Open source: This is a well proven development model and encourages a thriving third party development community to extend the product beyond its core features.
- Feature set: It stacks up brilliantly against the leading CRMs in the market. We would be happy to discuss our experience with SugarCRM versus Salesforce and Microsoft Dynamics.
- Usability: Users love the product .This makes it easy to deploy and get user acceptance across the organisation.
- Flexibility: SugarCRM is designed in such a way it lends itself to customisation that can be extremely cost effective. This is definitely not the case for many other systems in the market.
- Cost: SugarCRM is unbeatable value for money as one of the lowest cost solutions in the market.
Here's what SugarCRM will enable you do to:
Generate Higher ROI on Marketing Activities
- Create and execute campaigns across marketing channels
- Captures leads directly into CRM System
- Measures return on investment of campaigns
Increase the Productivity of Your Sales Force
- Organise sales information into a single system
- Improve the productivity of sales individuals and teams
- Gain greater visibility into performance
Create a Consistent Customer Experience
- Central repository for customer support and product issues
- Share knowledge and case resolutions across teams
- Reduce costs through customer self-service
Provide Better Visibility Across the Business
- Create real-time reports and dashboards on any CRM metric
- Monitor the effectiveness of marketing programs, sales opportunities, and support cases
- Share/restrict access to reports and dashboards across teams
Improve Communication and Information Sharing
- Share calls, meetings, documents, calendars and email
- Integrate Sugar with popular applications such as Microsoft Outlook
- Capture information from cloud services in Sugar
Create Powerful Business Processes Easily
- Create custom fields, objects and modules
- Design workflow processes to fit your business
- Control visibility and access at the field level
Watch this video and see how Sugar is powering the next generation of CRM:
