support

Ongoing Support

Our ongoing support plans are designed to remove the headache and worry of owning and maintaining your business computer system. Unlike other IT vendors who come to you when systems go down, Loaded Technologies Support Plans are a pro-active service system that assumes the role of an IT department for your business.

In fact we do more than just assume the role; we take ownership and responsibility of your computer systems. This means, that no matter how long an issue might takes to fix, Loaded will be there to resolve these issues.

What does this mean for your company; this means that no matter what problems or upgrades that are required for your business, Loaded will make sure that your IT needs are looked after with skill and efficiency, making your problems our priority.

All work carried out with Loaded is documented and updated. Jobs are logged in our web based job system for tracking purposes. You will be provided with access to this system for full visibility of what has been done.

How we price our plans

Our support plans are based on the size of the business, including how many workstations, servers and printers are or will be located in your office.

What our Plans Deliver

All our plans deliver superior service to our customers in the form of unlimited time on site and dedicated hours for new item install. All this is capped in one great price per month.

Contact Loaded for more details

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