Overview

As one of only a handful of Gold partners, Loaded has built an enviable reputation for hosting SugarCRM for companies who are comfortable with housing their customer information outside of their firewall and who do not have an IT staff to manage their CRM system.  Loaded offers SugarCRM “On Demand” hosting out of Sydney’s newest and most secure datacenter with the latest clustered architecture to provide the highest availability.

More Secure
Sugar On-Demand offers a more secure environment compared to other hosted CRM solutions because the data, application and API's are managed independently.   For additional security we include an SSL certificate at your request.

Better performance
Local hosting of Sugar offers better performance compared to overseas hosting.  With better performance you get get better productivity and user acceptance of the CRM tool.

Less Headaches
By using Loaded’s On Demand hosting you have a team of experts who can maintain and support your CRM.  In most situation On Demand hosting compared to in house hosting will improve uptime and lessen complaints from your staff.

Access anywhere
With an On Demand hosted model your staff get access to their CRM system, on the road, at home as well as at work.   They will also have access to the system via their Blackberry or iPhone.

Architecture

Loaded has worked with the SugarCRM Inc in the USA to develop Australia’s leading “High Availability” hosting environment .  This will ensure your SugarCRM system never goes down.  We  provide this out of out of Sydney’s newest and most secure datacenter with the latest clustered architecture.

SLAs

99.9% uptime

Our pricing model is totally transparent. We charge you a small setup fee and a per user hosting charge. If you move beyond the open source version to the professional version there are some additional licensing charges which are passed through direct from the supplier. (USD$360 per user per year for the Professional version and USD$600 per user per year for the Enterprise version). Beyond this there may be some training and customizations charges. However we think you will agree this excellent value when compared to the competition.

The minimum number of hosted users is set at 5

"It rocks. I've been using Sugar for the past 9 months or so, and have loved most of it (Fast, easy to use UI, very easy to administer, etc.)... SugarCRM is absolutely beautiful to look at.”

"Sugar, always known for its extensive customization features, adds an AJAX layer to from version 4.5 onwards, blasting its customization features into the stratosphere. You can modify nearly everything on the fly."

Ph: 1300 LOADED