CRM is about gaining and retaining customers. Successful organisations understand that their growth is contingent upon both new and repeat business.
In order to grow as a company, you have to grow your relationships with your customers - and just like any other relationships, they need to be nurtured. The most effective way to develop, strengthen and maintain these relationships is through, you guessed it: CRM.
Are your facing business issues such as:
- No standardised processes for sales, marketing or support of customers
- Duplicate records, out-of-date leads or other inaccurate information
- Data trapped on sales agents' laptops, or lost in spreadsheets
- Problems identifying what your existing customers have bought in the past
- Lack of sales force productivity and lack of visibility to pipeline
- Missing forecasts
- Data overload – outgrowing manual processes
Enhance marketing effectiveness, drive sales performance, improve customer satisfaction and get a complete overview of your business performance with CRM
- Gain and retain customers by providing greater visibility into sales, marketing and support
- A single view into sales, marketing and customer support data
- Reporting and dashboards provide business insight at a glance
- Enables collaboration between departments, and among sales teams
- Enhanced productivity and increased revenue
- Improved customer service, satisfaction and retention
- Better understand customer needs and wants in order to improve service offering
- Opportunities to grow business with each customer, and a way of measuring their value
Loaded Technologies is an Australian SugarCRM Partner, the world’s leading provider of open-source CRM system.
SugarCRM at a glance:
Over 7,000 customers and over 850,000 users in 30 countries users rely on SugarCRM to execute marketing programs, grow sales, retain customers and create custom business applications.
- Flexible deployment options: deploy on your own servers or in the cloud
- Highly customizable, simple to set up and simple to use
- Built on an open-source platform, it is extremely flexible, allowing us to customise SugarCRM to meet your exact business needs
- Robust mobile capabilities on iPhone, iPad, Android and BlackBerry
- Social CRM integrations with LinkedIn, Facebook, Twitter, InsideView and more
- Collaboration integrations with WebEx, GoToMeeting, LotusLive and Google Docs
SugarCRM Free Trial